The General Headquarters of Abu Dhabi Police has been awarded a 6-star rating in the European Foundation for Global Quality Management Award, as the first police officer in the world to achieve this achievement in accordance with the new EFQM model for 2020 as part of its ongoing efforts in the process of unique achievements.
Abu Dhabi Police is keen to provide comprehensive intelligent services that enhance customer access to services easily and easily enhance the quality of life of the UAE community to become one of the world's leading players in the use of integrated smart and technology systems, which has made Abu Dhabi the "safest city in the world for the fifth year in a row" and proactively in preventive services through its security and community services, building confidence among all segments of the community in Abu Dhabi at the EFQM Global Forum.
His Excellency Major General Staff Pilot Fares Khalaf Al Mazrouei, Commander General of Abu Dhabi Police, confirmed that this advanced classification according to the system "Stars" is the culmination of a process of giving, leading and distinguishing in which all police sectors have made continuous efforts to adopt the concepts of innovation and looking ahead and building proactive services according to the latest technological means, which leads us to make more effort to sustain this process by emphasizing the importance of continuous evaluation of the efficiency of our digital channels in providing services and building on opportunities for improvement.
His Excellency praised the support of the wise leadership and its wise vision and directions that led the Abu Dhabi Police General Headquarters to this success, pointing out the continued efforts to achieve further successes.
He congratulated the leaders and front-line staff of Abu Dhabi Police, on this pioneering site, which was achieved with the cooperation of all locally and internationally, stressing his pride in the efforts of the members and the police sectors, which have stepped up efforts to achieve this pioneering and outstanding achievement.
He explained that Abu Dhabi Police will benefit from this participation and its results in strengthening its areas of excellence within its strategic systems and in support of the government's directions of our leadership, such as uae centenary 2071, UAE Vision 2021, Abu Dhabi Government Vision 2030, compliance with the Ministry of Interior's strategy and the uae's strategies such as the National Quality of Life Strategy 2031, and major global trends such as the United Nations Sustainable Development Goals, on which we all rely on developing the vision, mission and strategic plan."
He thanked the European Quality Management Corporation and its Executive Director for its outstanding management of participation, and for supporting excellence and sharing successful practices globally and in the region, noting that "the real value of participation lies in the ability to benefit from the results achieved and the feedback report received as a catalyst for positive change and sustainable development in the General Headquarters of Abu Dhabi Police."
Major General Maktoum Ali Al Sharifi, Director General of Abu Dhabi Police, said that this victory "reflects the investment of Abu Dhabi Police to achieve its vision and mission and the vision of the Government of Abu Dhabi -2021 to be safe and secure, by employing and harnessing all major efforts and operations proactively, which has achieved the highest satisfaction and confidence over 5 years in all areas of police, making Abu Dhabi one of the safest cities in the world for five years in a row."
He added: We are proud to achieve this victory, which came as a result of the excellence of Abu Dhabi Police in many areas of work, the most important of which is the use of advanced technologies and smart systems and innovation to build a safe city and achieve its strategic goal in keeping Abu Dhabi a safe city and making roads safer, and for its proper application of the strategy and its clear integration with government plans and future directions, through its operations and development of proactive services, and the qualification of employees to the fullest to achieve those trends and ensure the efficiency and effectiveness of the application of those processes through the optimal exploitation of its resources, as well as investment in the best use of its resources, as well as investing in the best use of its resources, as well as investing in the best use of its resources, as well as investing in the best use of its resources. The preventive aspect is by building its sustainable relations with the community of Abu Dhabi and building the necessary channels of communication."
Colonel Khalfan Abdullah Al Mansouri, Director of the Center for Strategic and Institutional Development, praised Abu Dhabi Police for supporting and continuing follow-up by adopting institutional values and working to strengthen them at the level of Abu Dhabi Police, by being the best role model in the behaviors and values adopted by the General Command, and personally signing charters to support excellence and customer service, and monitoring for themselves the extent to which abu dhabi police values are applied and the extent to which commitments are made at the level of organizational units and even at the level of employees through dedicated organizational units.
He pointed out that the police leadership worked to design a framework for the culture of participatory leadership, based on the specific values that they worked to promote through a group of committees and teams to activate internal participation, and the best proof of this is the confidence of abu dhabi police staff in adopting this method of leadership, values and culture, so that these institutional values have become one of the main factors of success in the past and the future."
He stressed that Abu Dhabi Police and other internationally distinguished institutions, see the feedback reports resulting from the programs of excellence and development activities as an important reference, and will work to benefit from the report from the European Quality Management Foundation in enhancing its areas of excellence and strengths, and from areas of improvement and analysis in understanding the ecosystem, self-capabilities and major challenges, within the mechanism adopted by them, which is based on the centenary pillars of the United Arab Emirates as well as through research and studies carried out in this field, will deal with the results of analysis of areas of the fields of Improvement through its strategic projects."
Russell Longmire, Chief Executive Officer of the European Quality Management Corporation, said that evaluators of the European Quality Management Corporation and the Jury expressed their strong admiration for The Abu Dhabi Police's continued and sustained focus on excellence and performance improvement in a result that read: "They are delivering on their promises to all stakeholders and the Abu Dhabi community."
"We have been deeply moved by the commitment to expand abu dhabi police's reach and engagement with the community, which is why Abu Dhabi Police has been awarded the first-ever award for outstanding achievement in community partnership" in addition to the EFQM International 6-star award.